Job Description
To meet the needs of children and young people (CYP) through the autonomous delivery of high‑quality youth work activities across a range of settings – in Newmarket, Suffolk – including one‑to‑ones, group work, outreach and detached work
The post holder will work with a high degree of professional autonomy, taking responsibility for planning, prioritising and delivering work independently while remaining accountable to organisational policies, safeguarding requirements and strategic objectives. A key aspect of the role is building strong partnerships, particularly with Newmarket Charitable Trust, and developing a sustainable model of delivery through the recruitment, development and coordination of volunteers.
Principle responsibilities:
· To establish and maintain safe, positive and professional relationships with CYP.
· To work independently and proactively to provide effective support to CYP in response to identified needs.
· To form, develop and support a team of volunteers to enable sustainable youth provision.
· To build and maintain an effective working partnership with Newmarket Charitable Trust, acting as a key operational link where required.
· To collect, collate and report evidence demonstrating the impact of work with CYP.
· To manage workload, time and priorities effectively, using initiative and sound judgement in day‑to‑day decision‑making.
· To undertake any other appropriate responsibilities, as reasonably requested by the CYP Development Officer or a member of the Senior Leadership Team.
Objectives and deliverables:
1. Establish and maintain safe and positive relationships.
· Build rapport and appropriate relationships of mutual respect and trust with CYP.
· Proactively consult, listen to and prioritise the views and needs of CYP in shaping provision.
· Work independently to establish a consistent and trusted presence within communities.
· Adhere at all times to Safeguarding and Health & Safety policies, procedures and good practice in establishing and maintaining safe relationships and environments.
2. Provide effective support.
· Independently plan, deliver and risk assess needs‑led activities for individuals and groups, informed by the voices of CYP.
· Mentor and support individual CYP through one‑to‑one work in a range of settings.
· Facilitate and support group activities, working alongside colleagues, volunteers and placements where appropriate.
· Lead detached and street‑based youth work, developing a strong understanding of local contexts, emerging needs and gaps in provision.
· Act as an advocate for CYP, supporting them to access additional services and opportunities as required.
· Use professional judgement to respond appropriately to safeguarding concerns, risk and complex situations, escalating where necessary.
3. Volunteer development and sustainability
- Recruit, induct, support and develop a team of volunteers to enhance capacity and sustainability.
- Provide guidance, encouragement and appropriate supervision to volunteers, ensuring they work safely, confidently and in line with organisational values.
- Foster a positive and inclusive volunteering culture that supports learning, development and retention.
- Enable volunteers to contribute meaningfully to delivery while maintaining clear professional boundaries and accountability.
4. Partnership working
- Develop and maintain a positive, effective working relationship with Newmarket Charitable Trust, supporting shared objectives and funding requirements.
- Represent the organisation professionally in partnership settings, contributing to collaboration and local networks where appropriate.
- Ensure delivery aligns with agreed outcomes and expectations linked to funding and partnership agreements.
5. Collect and collate evidence
· Complete, securely store and return all documentation required for the safe delivery of work with CYP, including session plans, registers, evaluations and safeguarding records.
· Accurately collect, collate and report statistical and qualitative evidence to demonstrate outputs, outcomes and impact.
· Produce case studies and impact summaries to support funding, accountability and the promotion of the organisation’s work.
· Use evidence and reflection to inform continuous improvement of practice.